How It Works

  • Order Anywhere, Anytime

    Ordering has never been easier! You can now order directly from your mobile device or your desktop. Save time and schedule your order ahead for dine-in, pick-up or off-campus deliveries (for select locations). Then, pay ahead with credit or debit card.

    Meeting colleagues for lunch? Order from your mobile device by scanning the QR code conveniently located at the restaurant entrance.

  • Personalize Your Order

    Customize your order with our easy-to-navigate menu. You can personalize one of the many meal options. Be sure to save your special-order modifications to your account* so you can quickly re-order your favorite dishes.

    *To set up an account, you’ll need to add your email address and create a password.

  • Turn On Notifications

    Want to know when your meal is ready? Opt in to receive text messages with a reminder when your order is ready. All you need is a cell number with your order to receive text reminders. You will also get digital receipts confirming for your orders.

    Check this website for the latest on weather delays, closures and hours of operations.

Frequently Asked Questions

  • We’ve listed all the specials for the week on the menu to make it easier for you to schedule your order ahead. We ask that you make sure to only select your item for the day of order. (For example: Please don’t try to order Monday’s special for a Tuesday order ahead.)

    If you receive an “out-of-stock” message, be sure to check back for updated inventory throughout the day.

  • Why do I have to select either “Order Now” or “Schedule for Later” with Delivery?

    While you can select either within the delivery ordering hours (7:30 to 10:15 a.m.), selecting “Order Now” is our preference as it greatly helps the kitchen step prepare your meal. The “Schedule for Later” option is a great feature that allows you to order for another day anytime outside of the delivery hours.

    Why do we have to select location twice?

    The platform we’re using does not allow for a drop-down delivery selection. When you re-confirm your order from the menu selection, it assures the cooks can prepare your meal in a timely fashion.

    Why is the text message I receive when my order is ready different from delivery times?

    When your order is ready for delivery the system automatically sends a SMS text message. This occurs between 9 to 11 a.m. letting you know your order is prepared and awaiting delivery at scheduled times. To receive a text please use your mobile number. We will not contact your mobile device except for meal notifications. Your contact information in the MidFirst directory is used to inquire about any clarification to your order.

  • What phone number and email can I use during the checkout process?

    You can use your personal email or your @midfirst.com address in the checkout process to receive a confirmation of your order, but to receive an SMS text message reminder of your order you need to input a cell phone number not your work office number. This will ensure you receive a text alert when your order is ready.

    How do I cancel or change my order?

    Email us to cancel your order no later than 15 minutes before your pickup time to receive a full refund. Place CANCEL ORDER in the subject line and include your order number, the date and what was ordered.

    The Deli (deli@grandparkeateries.com)

    The Grill (grill@grandparkeateries.com)

  • Pick up

    When you select Pick up, your food will be prepared and then placed on the shelves by the front door, organized by first name.

    Delivery

    There are three designated delivery locations (the Bank, Rockwell and Plaza). When ordering, be sure to select Delivery and enter your business address. From the menu, confirm your delivery location and Add to Cart. Disregard the auto-generated delivery time. Delivery arrival times are preset as follows:

    Bank (5800 N. Western) - 11 a.m.

    Plaza (501 N.W. Grand Blvd.) - 11:15 a.m.

    Rockwell (11001 N. Rockwell) - 11:30 a.m.

    Dine In (Grill only)

    From the top of the menu, let us know if you want to Dine In. The cooks will place your order at one of three stations, along the glass for meal collection. Feel free to help yourself to a complimentary tea or fruit-infused water before heading to the dining room.

    To add any additional items (dessert, fountain drink, salad bar selection,etc.), stop by the cashier to pay.

    When you leave the dining room we recommend please dispose of your trash and return the tray at the trash station. The staff sanitize the tables many times throughout the day to keep your dining experience fresh.

  • Yes, you can. We’ve re-organized the entire menu to make it easier to make modifications.

    We’ve added vegetarian, dairy-free, gluten-free and low-carb options , too!

    What if I have an allergy?

    We have a large kitchen and we take every precaution we can, however our food may contain or come into contact with common allergens, such as dairy, eggs, wheat, soybeans, tree nuts, peanuts, fish, shellfish or wheat.

  • Yes!

    At The Grill, you can proceed to the cashier to place and pay for your order. Once your order is ready you can collect your order from any of the three stations toward the front of the restaurant.

    At The Deli, you can proceed to the cashier to place and pay for your order. Your order will be placed on the shelves when ready.

  • Badges are no longer accepted. We accept American Express, Discover, Mastercard and Visa, gift cards and of course, cash (for in-person orders). Mobile payment via tap-to-pay methods including Apple Pay, Google Pay and Samsung Pay is also accepted in the restaurants.